Privacy Policy

Stedaxis is committed to providing quality services while ensuring your privacy is protected. This policy outlines our ongoing obligations regarding how we manage your personal information under the Australian Privacy Principles (APPs), General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

What Personal Information We Collect and Why

Personal information includes any data that identifies an individual. The types of personal information we collect include names, addresses, email addresses, phone numbers, and other contact details.

We collect this information through various means, including:

  • Direct interactions (phone, email, website contact forms)

  • Information that you provide to us when registering with our website including your email address

  • Publicly available sources

  • Third-party providers that support our services

We collect personal information to provide our services, improve customer experience, and for marketing purposes. You may opt out of our marketing communications at any time by contacting us.

Sensitive Information

Sensitive information includes data about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, or criminal history. We only collect and use sensitive information:

  • With your consent

  • For purposes directly related to providing our services

  • Where required by law

Third-Party Data Collection

Where reasonable, we collect personal information directly from you. However, in some cases, we may receive data from third parties. We take reasonable steps to ensure you are aware of any such data collection.

Disclosure of Personal Information

Your personal information may be disclosed in the following circumstances:

  • To third parties with your consent

  • Where required by law

  • To service providers assisting in delivering our services

We do not sell or share your personal data for commercial purposes.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, unauthorized access, and loss. We securely store data and retain it for a minimum of 7 years, after which it is either destroyed or anonymized if no longer required.

Accessing and Updating Your Personal Information

You have the right to request access to your personal data and request corrections if necessary. To do so, please contact us in writing. Identification may be required before releasing the information.

Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

Contact Us

For any questions or complaints about this Privacy Policy, please contact us at: enquiry@stedaxis.com.au